Packages are generally dispatched within 2 days after receipt of payment. The standard shipping method is Colissimo suivi, delivered without a signature or by Mondial Relay, to be picked up at a relay point near you. If you prefer delivery by Colissimo Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.Translated with www.DeepL.com/Translator (free version)
Shipping fees include handling and packing fees as well as postage costs. We advise you to group your purchases in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Special care is taken with packages containing fragile products. Packages are oversized and protected.
You can contact the different services by phone to:
- Colissimo at 09 72 72 12 13 from Monday to Friday from 8am to 7pm (not surcharged)
- Mondial Relay at 09 69 32 23 32 from Monday to Friday from 8am to 12pm and from 2pm to 5.30pm (not surcharged);
- You have 14 days to withdraw your package. Otherwise, your package will be returned to the sender.
- Customer service AU BOIS ENCHANTE at 04 70 43 79 68 from Monday to Friday from 9am to 7pm (not surcharged)
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