❓ How do I get my invoice?

From your customer account, go to the order history: you can then print your invoice or download it in PDF format.

🎁 Do you offer gift wrapping?

We can activate this feature depending on the season (Christmas, holidays, etc.). At these times, you will have the option to request gift wrapping when you place your order.

📱 Why is a mobile number mandatory?

In order to serve you in the best possible way, we ask for this number because the carrier may need to contact you or send you notifications about the progress of your delivery.

🎨 Are the paints and varnishes made in France?

We have our paints, toy standard varnishes and food varnishes manufactured in France, while the paints and spray varnishes are manufactured in Germany.

🌲 Where does the wood for games and toys come from?

The wood used to make all the games and toys offered on the site comes from a small family sawmill located in La Guillermie in the Bourbonnais mountains (03 - Allier).

🔬 What is the difference between standard toy varnish and food nail polish?

Standard Toy Varnish: To be applied to wooden games and toys intended for children. Made according to the requirements of the European standard EN 71-3, it is non-toxic and safe for children who would put the varnished toy in their mouths.

Food polish: Apply to wooden objects intended for direct contact with food (e.g. fruit bowls, cheese trays). Complies with REACH Regulation (EC) No. 1907/2006 - No. 453/2010. Please note: this polish does not have the EN71-3 toy standard.

Another question? Do not hesitate to contact us on 04 70 43 79 68 or via our contact form.